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DHL to Temporarily Suspend B2C Shipments to Private Individuals If Value Exceeds $800

Effective April 21, transportation and logistics firm DHL expects to temporarily suspend the collection and shipping of business-to-consumer shipments to private individuals in the U.S. where the declared customs value exceeds $800, according to an online notice.

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DHL said this temporary suspension comes amid "recent U.S. Customs regulatory updates," which in turn have spurred multi-day transit delays to the U.S. from any country of origin of shipments with a declared customs value exceeding $800.

Goods covered by Chapter 99 and subject to special tariffs, including the reciprocal tariffs levied under the International Emergency Economic Powers Act on April 5, are subject to an upper threshold for informal entry of $250 instead of the normal $2,500 (see 2503030060).

This regulatory change "has caused a surge in formal customs clearances, which we are handling around the clock," DHL said. "While we are working diligently to scale up and manage this increase, shipments over USD 800 -- regardless of origin -- may experience multi-day delays."

The company said it would provide updates as the situation evolves.

DHL noted that business-to-business shipments to U.S. companies with a declarable value above $800 aren't affected by the suspension, "though they may face delays."

Meanwhile, both B2B and B2C shipments with a declarable customs value below $800 are not affected by DHL's temporary suspension, the company said.