International Trade Today is a Warren News publication.

D.C. 911 Center Seeks to Discourage Nonemergency Calls

The District of Columbia wants to relieve an “overtaxed” 911 system with a public campaign urging residents that they use the number only for emergencies, the Office of Unified Communications said this week. Of 1.12 million 911 calls that OUC…

Sign up for a free preview to unlock the rest of this article

If your job depends on informed compliance, you need International Trade Today. Delivered every business day and available any time online, only International Trade Today helps you stay current on the increasingly complex international trade regulatory environment.

handled during fiscal year 2024, the office estimated that nearly one-fourth weren’t emergencies. “Our goal is to provide quick and accurate emergency response to all D.C. residents and visitors,” said OUC Director Heather McGaffin. “In order to achieve this goal, we need to reserve the emergency system for emergencies.” Washington’s 911 center has faced much criticism from the D.C. Council and others for reported errors, including getting addresses wrong and delaying answering calls and sending help (see 2410230034).