Sorenson Seeks Some Changes in Draft FCC Item on Accessible Videoconferencing

(see 2409040053). The provider asked that video interpreters be allowed to change their display name before entering an interoperable videoconferencing service (IVCS) call to maintain some privacy. It also sought clarification that a communications assistant (CA) may satisfy the requirement that they must identify themselves as an interpreter by indicating this in their display name. "To the extent that the current language would require another method, such as requiring the CA to identify herself verbally, that would be intrusive to the call," Sorenson said in an ex parte filing Monday in docket 23-61. Sorenson asked that the commission reconsider its proposed rule to provide a five-minute compensable period for CAs to remain on a call if another video relay service user requests a CA, raising concerns about the potential for duplication of CAs on a call. "We think the better approach is to allow the CA to remain on the call provided there remains someone who is actively using [American Sign Language] and who appears to be deaf," Sorenson said. The provider also asked the FCC to consider moving its decision on the use of specially trained CAs from the draft order to the FNPRM to develop a record on whether "allowing providers to route requests for VRS for IVCS calls to specially trained CAs will provide a more functionally equivalent experience for the users."