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Most CE Products Will Soon Have Voice Assistants: Futuresource

Futuresource forecasts 80% of CE in 2024 will have voice assistants, dominated by Amazon, Apple, Baidu, Google, Microsoft and Yandex. Qualcomm’s announcement Tuesday that it will integrate Alexa Custom Assistant with its Snapdragon Automotive Cockpit platforms will enable OEMs to…

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equip each brand with unique wake words, voices and capabilities (see report, this issue). Voice assistants will soon break out of mere command and control-based functions and simple Q&A operations, Futuresource's Simon Forrest told us. Amazon Conversation, an extension of Alexa’s voice control capability that's due this year, “should be able to interact intelligently in a multi-person discussion,” and Google Duplex has shown levels of conversation attainable with sufficient artificial intelligence and compute performance, said the analyst. Assuming conversational voice platforms develop intelligently, Forrest emailed, "this should naturally elicit deeper and more meaningful interaction," which would allow virtual assistant vendors to learn more about users and personalize responses