Cable Has Smart Speaker Opportunities, Nuance Executive Says
Cable operators have smart speaker opportunities and could offer voice-enabled devices in TV bundles, Kenneth Harper, Nuance vice president-emerging solutions, told us Friday. A smart speaker that integrates with a TV is different from what Echo and Google Home do…
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today, he said. Industry needs to identify sought-after skills and services and map skills to match, said Harper. He gave the example of a consumer wanting to cancel an order based on a fraudulent credit card report without having to speak precise syntax. The smart home has to evolve to natural language, he added. And he sought more interoperability for voice-enabled smart homes.