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Recent ACE Outages Due to 'Hardware' Issues, McAleenan Says

The unplanned ACE outages during the week of July 31 (see 1708030015) were the result of "hardware failure," CBP Acting Commissioner Kevin McAleenan said during the Aug. 23 Commercial Customs Operations Advisory Committee meeting in San Diego. McAleenan noted that…

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the issues weren't caused by a cybersecurity problem or any other malicious incident.