Google stands behind the methodology used in its...
Google stands behind the methodology used in its Video Quality Report for YouTube and “plans to expand” use of the tool into countries outside the U.S. and Canada, a spokesman told us. Google’s Video Quality Report is continuing to operate…
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even as Netflix has ended its small-scale test of messages explaining the cause of video latency on some ISPs (CD June 18 p7). The Google report displays information about the streaming quality on a user’s ISP and rates what level of video quality definition a user can reasonably expect will allow for smooth playback using that ISP’s service. The Google spokesman referred us to a report on its methodology, which says the firm uses automated systems to collect information about the user’s ISP and location to determine which ISP video quality information to display,. Those automated systems may receive inaccurate location information, Google said. The ratings are based on information about the amount of data transferred based on a user request and the amount of time it takes to transfer the data, Google said (http://bit.ly/1nPD8iq).